FAQ
​How Do I Place An Order?
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Each item in my store is hand-made and one-of-a-kind, so if you see an item you love, be sure you click on it and add it into your cart so it can be your newest treasure! Follow the prompts for check out and select your shipping method of choice.
If an item is "out of stock", it won't ever be back "in stock". I will be adding new items to the site as "collection releases", but once a collection is gone, it's gone! Be sure to sign up with your email, and you will be notified when NEW ITEMS are released!
If you find yourself with a question about an item or your order and can't find the details on this site, please email me at: info@sandysartroom.com
Payment and Shipping
You have options!
For payment we accept major credit and debit cards.
Once an order is placed, please allow 1-2 days for it to be packed & shipping time will be between 1-20 days depending on the shipping method you choose. If you need to change your order, as long as it is showing as not shipped, we will work to accommodate any changes. However, once an item shows as "shipped", the order can not be changed. Please reference the Returns & Refunds section if needed.
Once an order is shipped, the timing is out of my control and is up to the Post Office. I have listed their "typical" time ranges. (With a pandemic still in play, please be patient if the Post Office is running behind.)
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Here are your options for shipping depending on how quickly you would like to receive your treasure!
Domestic Orders:
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First Class Mail - (Typically 3-5 Business Days)
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Priority Mail 2-Day™ - (2 - 3 Business Days)
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Priority Mail Express 1-Day™ - (1 -2 Business Days)
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Free Shipping on orders over $100
International Orders;​
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Priority Mail International (7-10 Business Days)
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Free Shipping on orders over $200
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​Secure Ordering & Payment Options
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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​Terms and Conditions of Use of this Site
This Web site (“Site”) is provided by https://www.sandysartroom.com, and all affiliated websites. The term “you,” “your” or “yourself” shall refer to the user who is browsing this Site, and the terms “we”, “us”, “our” and “Sandy’s Art Room” refer to Sandy’s Art Room and https://www.sandysartroom.com and any of its subsidiaries.
PLEASE READ THESE TERMS AND CONDITIONS OF USE OF THIS SITE (THE “TERMS”) CAREFULLY BEFORE USING THIS SITE. THEY GOVERN YOUR ACCESS AND USE OF THIS SITE. BY ACCESSING OR USING THIS SITE OR DOWNLOADING ANY MATERIALS FROM THIS SITE, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS CONCERNING YOUR USE OF THIS SITE. IF YOU DO NOT AGREE WITH OR DO NOT ACCEPT ANY OF THE TERMS, PLEASE EXIT THIS SITE IMMEDIATELY AND REFRAIN FROM ANY FURTHER ACCESS AND USE OF THIS SITE.
Changes, Termination
Sandy’s Art Room reserves the right, at its sole discretion and without advance notice, to change, modify, add or remove all or any portion of this Site or the Terms set forth herein and all policies and guidelines incorporated herein by reference, at any time. If we revise the Terms of Use or privacy policy, we will prominently display a notice on our Web site saying there have been changes, include a link to them and state that continued use of the Web site binds the user to them. Changes to the Terms shall be immediately effective when posted to this Site. YOUR ACCESS TO AND CONTINUED USE OF THIS SITE AFTER ANY CHANGES ARE POSTED SHALL CONSTITUTE ACCEPTANCE OF THOSE CHANGES.
You agree that Sandy’s Art Room may at any time, terminate, change, suspend or discontinue any aspect of this Site, including the availability of any features of this Site or the Site Content, and/or at any time Sandy’s Art Room may also impose limits on certain features and services or restrict your access to parts or all of this Site or Site Content without notice to you and without liability on the part of Sandy’s Art Room. You agree that Sandy’s Art Room may at any time, terminate the authorization, rights and license granted herein, including your right to access this Site and Site Content. Access to this Site may be monitored by Sandy’s Art Room.
The provisions in the Terms regarding ownership of Site Content and Site Code, confidentiality, the disclaimer of warranty, limitation of liability and indemnification shall survive such termination.
Privacy Policy
Sandy’s Art Room is concerned about your privacy and has developed a policy to address privacy concerns. You can find the current privacy policy at https://www.sandysartroom.com.
Ownership; Copyright and Trademark Information
Unless otherwise indicated, all copyright and other intellectual property rights in all information, data, text, graphics, images, logos, trademarks and other materials on this website are the property of Sandy’s Art Room or are included with the permission of the relevant owner.
You must not use any trademarks or logos which appear or are used on this website, nor do anything to prejudice the rights of the owner or licensee of such trademarks or logos. Nothing contained on this website should be construed as granting any license or right to use any trade mark displayed on this website. Your use/misuse of the trademarks displayed on this website, or on any other content on this website, except as provided for in these Terms and Conditions, is strictly prohibited. Sandy’s Art Room reserves all its rights to enforce its intellectual property rights to the fullest extent of the law.
For purposes of these Terms, the following definitions apply:
“Site Content” means any data, software, text, information, material, statements and images, as well as graphics, interactive features, video and audio, if any, displayed and/or used on this Site.
“Site Code” refers to any and all underlying elements of this Site, including, but not limited to, any source code, object code and other sets of statements or instructions that relate to the operation or functions of this Site.
Limited License
Except as expressly prohibited in relation to particular content, you are permitted to browse this website and use it for information and non-commercial purposes. This is only to be done on the condition that you keep intact all copyright and other proprietary notices. No reproduction of any part of this website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website.
You agree (a) not to copy, reproduce, republish, upload, create derivative works, post, transmit or distribute (or facilitate someone else in copying, reproducing, uploading, creating derivative works, posting, transmitting or distributing) any Site Content or Site Code to any one for any purpose; (b) not to alter Site Content or Site Code in any manner or use such Site Content or Site Code in a manner not authorized by the Terms; (c) not to interrupt or attempt to interrupt the operation of this Site in any way; (d) not to place any Site Content or Site Code on a network; and (e) except as otherwise expressly provided in “External Links to this Site” herein, not to frame, link, associate with advertisements or commercially exploit this Site, Site Content or Site Code. In addition, you must retain on all Site Content downloaded, all copyright, trademark, service mark and other proprietary notices contained in Site Content.
Accuracy, Completeness and Timeliness of Information
We are not responsible if the information that we make available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.
Warranties and Disclaimers
Your use of this website is exclusively at your own risk.
This website is provided to you on an “As Is” and “As Available” basis and, consequently, to the maximum extent permitted by law, Sandy’s Art Room gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability and fitness for a particular purpose) including warranties or representations that material on this website will be complete, accurate, reliable, timely, non-infringing to third parties; that access to this website will be un-interrupted or error-free; that this website will be secure; that any advice or opinion obtained from Sandy’s Art Room through this website is accurate or to be relied upon and any representations or warranties thereto are expressly disclaimed.
Sandy’s Art Room expressly disclaims all representations and warranties of any kind relating to your access and/or use of this site, the Site Content and the Site Code, whether statutory, express or implied, including, but not limited to, the implied warranties of (a) suitability for any particular purpose or fitness for a particular purpose, (b) merchantability, (c) accuracy and completeness, (d) non-infringement of third-party rights, and (e) freedom from interruption, delay, errors, technical errors or unauthorized, injurious intrusions or items, such as hacking, viruses and other harmful components. Warranties, or aspects of them, that are, by law, incapable of being disclaimed in a particular jurisdiction are not disclaimed in that jurisdiction.
Additionally, Sandy’s Art Room makes no warranties or representations regarding the capabilities, experience, or otherwise regarding any of its advertisers.
Copyright Infringement Claims
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the designated agent. ALL INQUIRIES NOT RELEVANT TO OR NOT COMPLYING WITH THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE.
We do not knowingly permit anyone to post materials on this Site where such posting would violate copyright or other applicable law, including the Digital Millennium Copyright Act (“DMCA”) (including 17 USC § 512). Sandy’s Art Room will process and investigate notices of alleged infringement and will take appropriate actions under the DMCA and other applicable intellectual property laws. Upon receipt of notices complying with the DMCA, Sandy’s Art Room will act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to any reference or link to material or activity that is found to be infringing.
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Sandy’s Art Room the following information. Please be advised that to be effective, the Notification must include ALL of the following:
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a physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed;
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a description of the copyrighted work that you claim has been infringed;
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a description of where the material that you claim is infringing is located on the Site;
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your address, telephone number, and email address and any other information reasonably sufficient to permit Sandy’s Art Room to contact you;
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a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
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a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices of claimed copyright infringement should be directed to Sandy’s Art Room’s designated agent, which is Sandra Lynn Murray:
By mail:
ATTN: Copyright Manager
Sandy’s Art Room
P.O. Box 155
Poway, CA 92074
By email:
Info@Sandy’sartroom.com
(Please include “Notice of Infringement” in the subject line.)
Links To Other Websites
As a convenience to you, Sandy’s Art Room may provide on this Site, links to Web sites operated by third parties, including access to content, products and services that are not maintained or controlled by Sandy’s Art Room. Sandy’s Art Room has no control over any such third party web sites, the contents therein or the products/services offered by such third parties.
Sandy’s Art Room makes no representations and accepts no responsibility for the content, accuracy or function of these other websites. The inclusion of any link to other websites does not imply endorsement by, affiliation with, or association with, Sandy’s Art Room. Additionally, the inclusion of any link to other websites does not imply that the other websites are authorized to use any trademark, service mark, trade name, trade dress, logo or copyright symbol or other intellectual property or proprietary right displayed in or accessible through the links, or that any linked site is authorized to use any trademark, service mark trade name, trade dress, logo or copyright symbol or other intellectual property or proprietary right of Sandy’s Art Room or any of its affiliates or subsidiaries.
We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites that you visit. Sandy’s Art Room is not responsible for any loss or damage of any sort you may incur from accessing any third party sites and/or dealing with any third party.
If you use these sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. You are solely responsible for complying with the terms of use of any such third-party Web site and you shall bear all risks associated with the use of such Web sites.
External Links to this Site
All links to this Site must be pre-approved in writing by Sandy’s Art Room. Should you wish to link to this Site, please contact Sandy’s Art Room in writing and your request will be given due consideration. Sandy’s Art Room reserves the right to withhold consent or revoke consent to link to this Site at any time in its sole discretion.
Transmission of Information/Submission Provided By You
Any non-personal communication or material you transmit to this website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, or will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of Sandy’s Art Room and may be used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting without further reference or payment to you. Furthermore, Sandy’s Art Room is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any communication you send to this website. Any such use is without reference or compensation to you. By submitting information, you are also warranting that you own the material/content submitted, that it is not defamatory and that Sandy’s Art Room’s use will not violate any third party’s rights. Sandy’s Art Room is under no obligation to use the information submitted.
Limitation of Damages
To the extent permitted by law, we, including any of our subsidiary companies and each of our respective officers, employees, agents, contractors, or agents, will not be liable or accept any responsibility whatsoever for any direct, incidental, consequential, indirect or punitive damages, costs, losses, claims, expenses or liabilities whatsoever arising out of or relating to your access to, use, inability to use, change in content of this website or arising from any other website you access through a link from this website or from any actions we take or fail to take as a result of any electronic correspondence or messages you send us, or your reliance upon information contained upon this website.
To the extent permitted by law, Sandy’s Art Room does not accept any responsibility to maintain the material and services made available on this web site or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.
Further, Sandy’s Art Room shall have no liability or any responsibility whatsoever for any loss suffered caused (whether negligently or otherwise) by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk.
Indemnification
You agree to defend, indemnify and hold harmless Sandy’s Art Room, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of this Site or breach by you of the Terms.
Choice of Law, Notice Regarding State Laws, Jurisdiction, Entire Agreement
This Site is controlled, operated and administered by Sandy’s Art Room from its offices within the United States of America.
This Site, Site Content, and Site Code are appropriate for use in the United States only, and products or services offered through this Site are appropriate or available for use in the United States only. Those who choose to access this Site from locations outside the United States do so on their own initiative and risk. Users located outside the United States should not provide any personal information or personally identifiable information via this Site. By providing personal information to this Site, all users, fully understand and consent to the collection and processing of such information in the United States of America. You may not use this Site or export Site Content in violation of U.S. export laws and regulations.
All matters relating to your access to, and use of, this Site shall be governed by the laws of the State of California, without giving effect to its conflict of laws provisions. Any litigation or arbitration arising from or relating to this Agreement shall be brought exclusively in the jurisdiction proper for an individual residing in San Diego County, California. Any controversy or claim arising out of or relating to the Privacy Policy shall be settled exclusively by arbitration in San Diego, California in accordance with the Commercial Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any Court having jurisdiction. We agree that you may participate in all such proceedings by telephone.
You agree and represent that you have carefully considered the Terms and that ambiguities, if any, shall not be enforced against the drafter but shall be fairly read so as not to prejudice the rights of Sandy’s Art Room.
The Terms constitute the entire agreement between Sandy’s Art Room and you with respect to the matters contained herein. If for any reason a body with proper jurisdiction finds any provision(s) of the Terms or a portion thereof, to be unenforceable, you and Sandy’s Art Room agree (without waiving rights of appeal) that unenforceable provision(s) shall be enforced to the maximum extent permissible so as to affect the intent of the Terms, and the remainder of the Terms shall continue in full force and effect.
Contacting Us
If you have any questions or queries in relation to this website or these Terms and Conditions, please contact us at: info@Sandy’sartroom.com
​Returns & Refunds
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Your happiness matters! We offer 90 Days from the date of purchase, a 100% Money Back Guarantee if you are not completely satisfied with your "Mini-Masterpiece". Simply ship back the complete item (pendant & chain) with the original packaging.
Upon receipt of the returned product to Sandy's Art Room -Returns (address below), we will either give you store credit or credit back your original method of payment within 10 business days for the original purchase price.
Please note: The refund does not include shipping costs from either the original purchase or the return cost. All sales are Final on Clearance Items.
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Please ship returns to:
Sandy's Art Room - Returns
3308 Midland Rd., #155
Poway, Ca 92074
Privacy Policy
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This Privacy Policy covers https://www.sandysartroom.com, which shall be referred to as “we”, “us”, “our,” or “Sandy’s Art Room” throughout this Privacy Policy. “You” as a user of https://www.sandysartroom.com, accept the practices described in this Privacy Policy.
We are committed to protecting personal and financial information disclosed to us. In the course of providing wedding planning and other related services, we will collect certain information from you. The intent of this policy is to disclose our privacy practices with regard to such information.
Information We Collect
As part of our operations, we require information from you. When creating an account you will be required to provide your:
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first and last name
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email address
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city and state
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billing information (members and vendors only)
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contact phone number (members and vendors only)
You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Information Automatically Stored
We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use “cookies,” and we obtain certain types of information when your Web browser accesses https://www.sandysartroom.com or advertisements. Cookies cannot and will not be used by us to retrieve any personal information about you from your computer that you have not previously and voluntarily provided to us. However, cookies may also be received when you link to our affiliates’ websites or when you view or click on advertisements served by outside advertising companies and we do not have control over how they use this information.
The Help portion of your Web browser will tell you how to prevent your browser from accepting new cookies. Additionally, you can disable or delete similar data in your browser. While you can read our editorial content and use certain portions of https://www.sandysartroom.com without allowing cookies to be stored on your computer, these cookies allow you to take advantage of some of our essential features. We therefore recommend that you leave cookies enabled.
We may also use web beacons or small graphics to measure and improve the efficiency of the advertisements on https://www.sandysartroom.com. The information gathered may include: which advertisement was shown, the date and time the advertisement was shown, and your IP address.
Use of Your Information
Sandy’s Art Room is committed to protecting your privacy in regards to your personal and financial information. The information gathered by us is used to understand your needs and to provide you with better service. For example, the information we collected is used to:
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Improve our user features and products
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Update our database with user geographical information
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Send periodic emails to our users about promotional items, contests, special offers and announcements, including our Delightful Details newsletter.
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Contact you for market research purposes
We reserve the right to disclose to third parties information about general subscriber usage of https://www.sandysartrooms.com and any related services, including information gathered during your use of https://www.sandysartroom.com. Any information disclosed will be in the form of aggregate data (such as overall patterns or demographic reports) that does not describe or identify any individual user. By using our opt-in services, you hereby grant https://www.sandysartroom.com permission to disclose your personal information (including name and email address) to vendors matched to your service request. These opt-in services are a matching service and does not guarantee a successful transaction. Except as provided in this Privacy Policy, we do not share, trade, sell or allow access of your personal information to any third parties.
Security
https://www.sandysartroom.com is protected by industry standard SSL (Secure Socket Layers) where appropriate. We have also, through firewalls and other means, attempted to ensure the security and privacy of information disclosed by you. All sensitive personal and financial information is restricted and our employees have access to your information only to perform specific tasks. While we have in place reasonable electronic procedures that safeguard your information collected online, no system on the Internet is completely secure. As such, we encourage the use of discretion when browsing the Internet or when visiting any website, including https://www.sandysartroom.com.
Links to Other Websites
We have affiliate links to many other online resources. While we do not share, trade, sell or allow access of your personal information to any third parties, we are not responsible for the practices employed by these affiliates or their websites linked to or from https://www.sandysartroom.com nor the information or content contained on these third party websites. You should carefully review their privacy statements and other conditions of use and you agree you provide information or engage in transactions with these affiliates at your own risk.
Business Transfers
In the event that all or substantially all of our assets are acquired, customer information will be one of the transferred assets. Such a transfer has minimal effects on your privacy and shall not be deemed a sale or transfer of your personal information. The information you submitted remains subject to the terms of the Privacy Policy as it exists at the time of such transfer.
Protection of https://www.sandysartroom.com and Others:
We will release account and other personal information when we believe release is appropriate to comply with the law and other agreements; or protect the rights, property, or safety of https://www.sandysartroom.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
Request of Information Held
You may request to receive any information that we have collected from you as stated by law. Please email us at info@sandysartroom.com to receive this information. A small fee may be charged for this information.
Contact Us
If you have any questions regarding this Privacy Policy, you may e-mail us at info@sandysartroom.com.
Updates to Privacy Policy
We reserve the right to update this Privacy Policy at any time and for any reason without specific notice to you. If we revise the Privacy Policy, we will give at least 30 days’ warning by prominently displaying a notice on our Web site saying there will be changes as of a specified date, include a link to those changes and state that continued use of the Web site after that date binds the user to them. By using our Web site subsequent to any revision of this Privacy Policy, you agree to be bound by such changes. If you find the changes to be unacceptable, you must immediately terminate your use of this Web site and, if you wish, inform us by email that you do not wish us to use your information in any new way allowed by the changes to the Privacy Policy. In addition, if such a change will affect your personally identifiable information, we will notify you by e-mail of the relevant change. You should periodically check to see if this Privacy Policy has changed.
Compliance
We agree to remedy any problems arising out of failure to comply with this Privacy Policy.
Any controversy or claim arising out of or relating to this Privacy Policy shall be settled exclusively by arbitration in San Diego, California in accordance with the Commercial Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any Court having jurisdiction. We agree that you may participate in all such proceedings by telephone. Any award against us may include follow-up procedures for verifying that the attestations and assertions that we make about our privacy practices are true and that our privacy practices have been implemented as presented.
This Privacy Policy shall be governed by and construed in accordance with the laws of the state of California, USA, excluding California’s conflicts-of-laws rules. Any litigation arising from or relating to this Agreement shall be brought exclusively in the jurisdiction proper for an individual residing in San Diego County, California.
California Residents
Your California Privacy Rights. Sandy’s Art Room collects information that you provide to us or that we learn about from your use of our website, as described in this Privacy Policy. Under California law, once a year, California residents may request certain information about our disclosure of your personal information to unaffiliated third parties for direct marketing purposes. Sandy’s Art Room does not disclose any personal information to unaffiliated third parties for these purposes.
To request your personal information under California law, please contact us via the following methods, using “California Privacy Rights” as the heading:
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Write to the following address: Sandy’s Art Room, P.O. Box 155, Poway, CA 92074; or
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Contact customer service at info@sandysartroom.com.
Privacy Policy Effective Date:
January 29, 2021